Circulation Assistant

 

DATE: June 2, 2015

DEPARTMENT: Library

DIVISION: N/A

IMMEDIATE SUPERVISOR: Senior Librarians

DIRECTION OF OTHERS: Desk Assistants and Pages

NATURE OF WORK: Primary public service position. In charge of the circulation of adult materials. In charge of interlibrary loan service and inventory maintenance. Assists patrons with use of technology. Refers questions to appropriate source.

 Duties / Responsibilities:

WORK PERFORMED/AREAS OF RESPONSIBILITIES:
I. Provide a variety of services to the public:  
A.  Reception/telephone/information desk.
B.  Charge and discharge materials.
C.  Register new patrons.
D.  Collect fines and fees.
E.  Reserve materials and equipment.
F.  Instruct patrons in use of on-line public access.
G.  Instruct patrons in use of library technology.
H.  Instruct patrons in use of home/school technology.
I.  Create library displays.
J.  Provide readers’ advisory service to patrons.
K.  Use active listening to triage information queries: refers patrons’ reference queries to librarian.

II.  Responsible for circulation:
A.  Maintain patron registration files.
B.  Maintain reserve files
C.  Call patrons with overdue materials.
D.  Distribute and record newspapers.
E.  Maintain and service library equipment and materials for public and staff use.
F.  Collection maintenance.
G.  Preliminary deselection of materials.
H.  Prepare and mount displays.
 I.   Present programs and assist at programs.
 J.  Train circulation staff. 

III. Provide interlibrary loan service:
A.  Process and send all requests.
B.  Keep interlibrary loan records.
C.  Contact for other libraries.
D.  Serve on regional interlibrary loan task forces.

IV.  Inventory management and materials processing.
 A.  Use integrated library system to add materials to shared database.
 B.   Prepare materials for circulation. Repair damage to materials.

III. Perform other tasks as assigned.

EXTENT AND TYPE OF INTERACTION WITH PUBLIC:
I.  First point of contact the public has with the library, both by walk-in and by telephone.
II.  Answers questions, directs inquiries, assists in equipment use, notifies patrons of overdue and reserved materials.

EQUIPMENT AND TOOL OPERATION:
I. Employee must be capable of operating miscellaneous tools and equipment relative to this position which shall include, but may not be limited to: bar-code readers, self-check stations, audiovisual equipment, computers, printers/copiers, FAX machines, public address system, telephone, and calculators.

Qualifications:
EDUCATION, TRAINING AND EXPERIENCE:

MINIMUM QUALIFICATIONS: Associate of arts degree with a minimum of four years office and computer experience, or equivalent combination of education and experience. Proficient in Microsoft Word and Outlook. Two years of retail and customer service work experience. Understanding of Library services. Must possess a valid driver’s license.

PREFFERED QUALIFICATIONS: B.A. or B.S. preferred. Retail sales and marketing experience is preferred. Prior knowledge of libraries. Experience using Dynix/Horizon or other integrated library system. Experience in online library catalog for region, state, and world, school and college databases, MNLink, dedicated databases.


 
Hours of Work/Physical and Mental Demands:
HOURS AND WORKING CONDITIONS:
I. The normal work day shall be five (5) hours and normal work week shall be twenty-five (25) hours, including evenings and weekends.

II. Indoor working environment with frequent contact with the general public.

In compliance with the Americans with Disabilities Act the following represents the Physical and Environmental Demands: This position requires time spent standing, walking, and sitting. Lifting, pushing/pulling, or carrying of objects weighing up to twenty-five (25) pounds is required, with a maximum of forty (40) pounds infrequently required. Climbing, stooping, kneeling, crouching, crawling, twisting, and bending are sometimes required. Repetitive movements of the hands are sometimes required. Audio, visual, and verbal functions are essential functions to performing this position. The majority of the workday is spent indoors.