DATE: July, 2000
DIRECTION OF OTHERS: None
EDUCATION, TRAINING AND EXPERIENCE REQUIRED: Bachelor's Degree (BA) in computer science or related field with one year of experience in a comparable position of computer/system support or the equivalent combination of technical education and experience.
NATURE OF WORK: This is skilled technical work, with specialization in computer hardware, software and networks. Work may include assisting or serving as temporary backup for other staff above this classification. Work includes responsibility for a variety of tasks, most of which require exercise of individual judgment and the use of knowledge gained through training and experience. Work requires learning and using complex computer programs. Incumbent understands the overall services for the City and has a strong working knowledge of the policies and procedures related to the area of responsibility..
WORK PERFORMED/AREAS OF RESPONSIBILITIES:
EXTENT AND TYPE OF INTERACTION WITH PUBLIC: Frequent contact with the public as computer/software troubleshooter, and as computer services specialist.
REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS:
EQUIPMENT AND TOOL OPERATION: Employee must be capable of operating miscellaneous tools and office equipment relative to this position which shall include, but may not be limited to: computers, copiers, FAX machines, calculators, audiovisual equipment, public address system.
HOURS AND WORKING CONDITIONS:
In compliance with the Americans With Disabilities Act the following represents the Physical and Environmental Demands: This position requires an equal amount of time spent standing, walking, and sitting. Lifting, pushing/pulling, or carrying of objects weighing up to twenty-five (25) pounds is sometimes required, with a maximum of forty (40) pounds infrequently required. Climbing, stooping, kneeling, crouching, crawling, twisting, and bending are sometimes required. Repetitive movements of the hands are sometimes required. Audio, visual, and verbal functions are essential functions to performing this position. The majority of the workday is spent indoors.